April 18, 2024

EZ Pass New York 1-800 Phone Number – Customer Service Contacts

The 1-800 Toll Free Phone Numbers are Updated for 2023!

EZ Pass New York 1-800 Phone Numbers.


Customer Service Contacts: EZ Pass New York Phone Numbers.

What is the 1-800 phone number for EZ Pass NY?
Speak to a live person/real human in customer support in seconds.
We have compiled a list of working Toll Free 1-800 customer support phone numbers for EZ Pass NY.

EZ Pass New York Customer Service: 1-800-333-8655 (1-800-333-TOLL)

Average Wait:4 Minutes.

Phone Line Hours:

Monday-Friday – 7:00 AM to 7:00 PM
Saturday – 8:00 AM to 12:00 PM

Best time to call: 3 pm

How to get to a Live Person/Human: Press 1, then 9, then enter your account number or simply stay on the line.

To make a payment:

  • Press 1 for English, 2 For Spanish
  • Press Option 2, One time payment
  • Enter Account Number or Tag Number
  • Enter PIN or Zip Code
  • Enter Credit Card Number, Expiration Date and Customer Identification (CID) Number
  • Select Dollar amount to charge

EZ Pass New York Automated Phone Transcript:

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for calling EZ Pass New York
  • for account information or to open an account online please visit us at www.ezpassny.com
  • please listen carefully as our menu option have recently changed
  • 1 for English [foreign language]
  • for your EZ Pass account balance information 1,
  • to make a one time payment on your EZ Pass account 2
    • To enter the account number 1,
    • to enter the tag number starting with 0, 2
    • to repeat these options *
    • to return to the main menu 0.
  • for account information including auto replenishment, tags, accessories and commuter plan 3,
  • for information regarding violation notice you received or, if you received a collection notice 4.
  • For information regarding the EZ Pass New York program including EZ Pass Plus and where your EZ Pass tag is accepted 5,
  • for locations, directions, mailing addresses and hours of operations for the EZ Pass New York working centers 6.
  • If you have received a toll bill 7
  • for information regarding MTA reload card paper trip and customer surveys 8
  • if you would like to speak with a customer service representative please 9 or remain on the line
  • to repeat these options *.

EZ Pass New York Customer Service Email Address: prakash_ghimire007@hotmail.com

EZ Pass New York Postal Mail Addresses:

Customer Account Mail Address.

E-ZPass Customer Service Center
P.O. Box 15187
Albany, New York 12212-5187

Applications/Returned Tags

E-ZPass Customer Service Center
P.O. Box 149001
Staten Island, NY 10314-9001

Violation Payments.

E-ZPass Customer Service Center
P.O. Box 15186
Albany, New York 12212-5186

More Information: www.EZ Passny.com/en/home/index.shtml

EZ Pass New York 1-800 Phone Number @ 1800phonenumber.org – 2023 – 2024.

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2 thoughts on “EZ Pass New York 1-800 Phone Number – Customer Service Contacts

  1. Wow. The information to get a live person on the phone worked perfectly! I had been trying to get through on their other 800 number for 2 days and it was always busy. And, when I did get through the customer service rep was awesome.

  2. Website has a lot of issues. The “ask us” function tells me to log in and click “ask us” again. Been there, done that, doesn’t work. Keeps circling back to the same page. My question is- Is there a way to change my username without opening a new account? And can I transfer my tags to the new account?
    Paul James

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